Ducati Detroit
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          Ducati Detroit
          4.6
          Based on 276 reviews
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          Sonny Gurney
          14:20 01 May 25
          I purchased my Ducati 6 weeks ago and recently went back for accessories. Kevin, Spencer and Joe have been great to work with. An easy 5 Star review !!
          D Helms
          01:57 13 Apr 25
          The staff is great! I was worried about purchasing a bike from another state but they made it simple. They kept every promise that was made and went above and beyond to make sure my daivel was perfect. I appreciate their attention to detail and the great attitude. I would recommend this shop to everyone and I will probably bite the bullet and make the 3 hour drive for service because of the way I was treated.
          Laith
          19:23 10 Apr 25
          The customer service at Ducati Detroit is phenomenal. Steve and Phaedra are kind, efficient and go above and beyond normal standards of any service department I’ve ever been to. The sales team is extremely knowledgeable and exhibits a level of professionalism you’d expect with the name Ducati. The Ducati Detroit team always goes the extra mile to personalize your experience and roll out the red carpet for its customers. Highly recommended for routine maintenance, high end service, custom work and/or if you’re in the market for a new ride. Very happy customer.
          Alexander Moze
          00:00 10 Apr 25
          Love this spot, love the guys, Steve Earl and Phaedra (butchering her name) made the service great. Helped me out get my multistrada sorted. Enjoyed the conversation with Joe, bought some new gloves, a helmet, and had an espresso. Great place to meet fellow ducatistas, talk about bikes, and truly embrace the ducati spirit, with an espresso in one hand and sambuca in the other !
          Daniel Shapiro
          16:25 31 Mar 25
          I came in from out of state to purchase a used 999 in lower Michigan. I then brought it to Ducati of Detroit where I received exceptional service. Mr. Steve Earl and his team have great expertise. They diagnosed and promptly corrected a complex fuel delivery issue. They prioritized me despite their busy workload to get me back on the road as quickly as possible. The whole staff were welcoming and friendly. I felt at home. Even in Italy my bike and I could not have received better care. This is an excellent establishment with an excellent service department. Shout out to Jay the 999 whisperer. Thank you again.-Daniel
          Stephen Blackburn
          20:25 13 Mar 25
          Love this place , great service and go see Kevin if your looking for a Ducati motorcycle, he will hook you up. Great and easy guy to work with.
          Paul Pulte
          09:13 14 Feb 25
          Mike Wilde
          22:00 24 Nov 24
          Outstanding showroom, new owners are great and their passion shows. Great variety of inventory too!
          Kenny Michalczewski
          03:20 17 Nov 24
          Totally amazing and very professional along with great knowledge and superb advice! Great owner and employees. Go check them out for all your needs. Thank you for everything.
          Highairboarder
          17:25 13 Oct 24
          Love this place. Friendliest group you'll ever meet for motorcycling needs
          Zachary Zednik
          19:56 29 Sep 24
          Incredible experience buying my first Ducati. Always wanted to have that Italian art piece in the garage. Kevin made it very easy. He was available and more than willing to answer all of my questions. Coming from all different kinds of motorcycles I didn’t quite know what to expect. They have things running in the right direction, that’s for sure. This purchase won’t be my last.
          Tayfun Karakuş
          07:05 12 Sep 24
          Italian wind in America
          Sheran Alwis
          18:33 01 Jun 24
          Love the place great people
          Kyle Long
          10:49 23 May 24
          Great staff to work with. Awesome products and good deals!
          john A
          05:10 05 May 24
          One of the gentleman there was extremely helpful.(Jeff maybe). Bought a shoei and arai helmet here as they are unfortunately one of the few dealers for those helmets locally. The other lingering employees are incredibly arrogant for no reason. I believe his last name was Holloway, needs to put the ego aside when dealing with clients. Not fun walking into that store like that. Go elsewhere if you can people!
          Keith Kaltenbach
          10:44 28 Mar 24
          Ducati of Detroit was truly a great experience. We were looking for a Ducati Monster plus. Charlie and Kevin were very helpful with all of our questions and made our purchasing experience top notch. The entire process was truly amazing and stress-free from beginning to end. Thank you again.
          Jeff Joseph
          02:02 28 Mar 24
          Friendly knowledgeable staff
          Austin
          01:39 22 Mar 24
          Had a great experience here, bought a new Pani V4 last week and took her home today. Kevin was great to work with, helped me with everything I needed.I did two separate test rides because I was test riding the S1000rr as well. Helped me with everything I wanted from bike upgrades in the purchase, to fitting new gear. Exceptional motorcycles from Ducati, really something unique.I think my third bike will be another Duc.
          Neil Alvarez
          00:05 22 Mar 24
          Cosmic Expansion
          00:18 16 Mar 24
          Kevin Callaway and staff are nice, knowledgeable and well informed. New or used you can guarantee everything is well sorted and in the best running condition for out the door excellence and nothing need be worried about or scrutinized. That has been done for you. Be safe and enjoy the ride. Big Blue out.
          Molly Pfeiffer
          16:13 06 Mar 24
          Moustafa Al-tarjoman
          20:25 24 Feb 24
          Just wanted to give Justin & Phaedra a huge shoutout recently purchased a V2 and I brought it in for service they picked up & drop off my bike which was very helpful but mainly the highlight of this goes out to the two for keeping me updated throughout the transaction super helpful and kind!
          Keegan
          16:31 24 Jan 24
          Changed out my tires quickly and offered fantastic service while I was in. Have visited several times to take care of my bike and will continue to do so in the future!
          Courtney Kwasek
          18:27 23 Jan 24
          Amazing customer service and knowledgeable staff!
          mark davis
          00:44 23 Jan 24
          I am in the process of purchasing my 3rd Ducati from Charlie and the staff at Ducati Detroit. They have always treated me like one of the crew and have gone above and beyond to make sure I enjoy my bikes. Service is GREAT as I bring my bikes 240 miles south to have them serviced by Ducati Detroit. Awesome dealership, I highly recommend stopping in, your will be happy that you did ! !
          sagar n
          20:25 13 Jan 24
          They are very helpful and very welcoming especially Kevin! I am very happy with my purchase.
          Holly Veldman
          23:13 29 Dec 23
          This is a fantastic dealership that treats their customers well. I purchased a used Ducati from them in December of 2023. I called when they opened on a Saturday morning and had a great conversation with Charles about a used Ducati Supersport I was looking at from their website. I had looked at their reviews on google prior to calling and read a majority of positive reviews. On some of the negative reviews it was good to see that Ducati Detroit did respond with additional information or an apology and request for contact to make it right. Charles and I talked about the Supersport and other motorcycles. I was surprised at his knowledge of the EBR/Buell line which I also own. At some point in the conversation, I realized that his name looked familiar and found out that he was the owner of Ducati Detroit.Charles and I worked out a deal on the motorcycle and I bought it. He called me on the day that my wife and I were scheduled to pick up the bike and said that he would not be available, but that Kevin would take care of me. When I arrived at the dealership Kevin was polite and took care of all the details that needed to be handled. Every employee that we saw greeted us and asked if we needed anything. The dealership is nice inside and it was neat to see nothing but Ducati’s!Charles called me several days after I picked up the motorcycle and asked how it went and if I was pleased with the bike. He answered some questions I had about the bike and welcomed me again to the “Ducati Family”. He also had one of their mechanics call me with a question I had about maintenance on my other motorcycle.I really felt that everyone that I was involved with at the dealership made this a very positive experience for my wife and I.Mat and Holly Veldman
          Robert Miller
          16:41 01 Nov 23
          Website does not work. Tried to set up demo, no go. Tried to chat, no go. Tried to fill out contact, no go. Sad.
          Bashar Danou
          17:04 29 Oct 23
          Great dealer, great bikes, great location & highly recommend! The service staff are very helpful & follow up is super!
          Rob Bronson
          22:38 22 Sep 23
          Dusty Surber
          22:39 15 Sep 23
          Hands down one of the best collections of Ducatis in the US. Very friendly and knowledgeable staff. If you just want to see some extremely rare and beautiful bikes, stop by and look around. They also have a great selection of Ducati apparel. I make a special point to stop by whenever I’m in Detroit.
          Billy Wright
          02:25 12 Jul 23
          Kevin and his team went above and beyond to help me out getting my dream bike ;-)They helped me unload my trade in (2016 959 Panigale) and loaded my new V4 in my trailer, making sure everything was strapped down nice and safe..I had issues getting my check from the bank on a Saturday so a lot of time was wasted and Kevin stayed late, well after closing time to get the job done.Outstanding!
          Brittany Sarkozi (Sharkie)
          19:06 10 Apr 23
          This place is amazing. I’ve been here for ladies night and a track riding seminar and to just look at the bikes. Each time I’ve been here it’s been a nice experience. I do not own a Ducati (yet). I ride a Triumph and no one has made me feel bad for being at a Ducati Event and not even owning a Ducati. I have been on the fence about getting a BMW or a Ducati. All my experiences at Ducati of Detroit is what has made me decide that my next bike will be a Ducati. 10/10 cannot recommend this place enough.
          Alex Korovesis
          15:40 11 Nov 22
          Had a string of issues with a used Ducati and the lead mechanic Joe stuck with me through months and months of frustrating problem solving and repairs.Now the bike is better than it was on the showroom floor.Not cheap (of course, why would you expect Ducati service to be cheap?) but the quality and service I got here was everything I could want as a customer.Great experience only rivaled by my experience with BMW of Southeast Michigan in Plymouth.
          Sumedh Shinde
          22:14 01 Oct 22
          Went in for Desmo service. The service team under Joe did a spectacular job on my salt n' pepper phase Monster. Took their fair time to assess, work and get it ready like a brand new one.Worth every penny! Keep it up Ducati Detroit. Proud to have your brand name on my seat cowl 🙃
          Scott S
          16:31 21 Sep 22
          Charlie was great to work with. Emailed him about the bike I wanted. He didn’t have it in stock and as luck would have it someone traded in my dream bike 30 minutes later. Held it for me with deposit for a couple weeks until I could get it. Couldn’t be more pleased! Thanks Charlie and Detroit Ducati!
          Jordan
          00:35 20 Aug 22
          Best place for anything Ducati. I live on the other side of the state but after dealings with other shops, I’ll go nowhere else. Thanks, Justin for the help on the phone.
          Casey Chatman
          22:06 18 Aug 22
          I drove 3 hours to buy my first Ducati. Kevin was awesome, took care of absolutely everything. Ill be driving 3 hours back when its time to upgrade.
          Nick Watson
          22:19 07 Jul 22
          They have earned the 5 stars. My previous review was a one star as I felt ignored and that they didn’t value my business. Kevin reached out to me and explained his situation and gave me a apology. He also told me the owner was willing to call and apologize As well but I didn’t think that was needed after speaking with Kevin.A couple weeks later I made the trip to buy a Streetfighter v4 from Kevin and I must say him and Charlie did a great job making it a smooth memorable experience. Kevin helped me get the best rate on my loan and was super cool to deal with. Very happy with my experience. Just know they are very very busy and that is where we had some issues at the start. Just be patient and it’ll be worth it .Thanks again guys!
          Nate Vick
          17:03 07 Jun 22
          Thoroughly enjoyed working with Joe in parts. There was an issue with shipping my replacement seat, and Joe went out of his way to make things right. Highly recommend Ducati of Detroit!
          eri Torr
          15:07 25 May 22
          I just purchased the Ducati Super Sport 950, the sale was smooth. Kevin from Ducati was an awesome salesperson. He provided one of the best Customer Service Experience. Plus his experience and knowledge of Ducati was A1. Thanks Ducati Detroit, you have a valuable asset to your company. Thanks Kevin!!!
          Michael Miller
          01:13 20 May 22
          Purchased a brand new 22’ streetfighter V4s, akro exhaust, helmet, jacket and gloves a few months ago. I would have given a 5 star review of those purchases. They were friendly, helpful, responsive even offering me espresso which was nice. Then come time for the 600 mile service (which was basically a $480 glorified oil change btw) and the vibe completely has changed. Was told over a week ago to have the bike at their shop at 9:30am, so I take a vacation day to transport the bike 3.5 hrs from Cleveland. 6 hrs later and was still waiting in my truck! Idk I guess I expected more having just purchased a 30k motorcycle and all the gear. Regretting my purchase and it’s only been a few months 😔
          John Hartman
          14:18 28 Apr 22
          This is the place to buy a Ducati, customer service is head and shoulders above other dealerships. Charlie, the owner, took awesome care of me keeping me updated along the way as to when my new bike was going to be in. The transaction was easy and smooth and Charlie followed up with a courtesy call when I got home to make sure everything was good with the bike! Highly recommend and I will be buying more Ducati‘s here in the future!
          Jacob Schultz
          18:08 07 Apr 22
          I ordered a Panigale V2 Bayliss with Kevin and I couldn't be happier. These guys know their Ducati bikes and were able to give me good guidance if I was making the right call for myself or not. Kevin didn't care if I bought the bike or not and would have been happy to tell me if this was the machine for me or not. Compared to other dealerships telling me anything I wanted to hear (some even saying I'd be fine on a V4, haha NO) working with Kevin and Ducati Detroit was a real breathe of fresh air. If you want to buy a bike from a place where it feels special and you feel like your working with a small group of passionate people, this is the place to go. I love the Ducati brand, and I will be a lifetime customer of Ducati Detroit.
          Mark Stewart
          15:17 06 Mar 22
          I had a good buying experience purchasing a used bike and new helmet, at good prices. That's why I'm giving 2 stars. Then it goes down hill. I had arranged for the bike to be delivered. The delivery driver backed into my girlfriends brand new leased Explorer and broke the bumper. The dealership promised to take care of it. Then the owner stopped answering or returning my girlfriends calls. Shortly after I received my brand new helmet I asked if I could exchange it for a more expensive one. First, I had sent a couple emails to my salesman who didn't reply over the course of a few days. Then after waiting patiently I just called and spoke to someone else. I was told no for liability reasons. However, there are plenty of other stores that will take back a brand new helmet. So you hit my car. Stopped answering calls about that. And couldn't even reply to my emails? I feel like I was sold the bike so they got their money out of me and then ghosted me. It wasn't until I sent an obviously sarcastic and frustrated email that I received a response. Now I had my eye on a new Scrambler I saw in there when I was buying the used bike. But there's no way I'd buy anything from that dealership again.
          D Massey
          20:35 01 Mar 22
          Highly recommend. Just bought a limited edition bike and owner went way above and beyond to make it happen. Friendly, professional, knowledgeable staff from owner to sales to service and parts. Really into the Ducati brand with a clean well stocked showroom with almost every model on the floor, lots of parts, clothing, and gear. Will pick up and deliver your bike, and they make good espresso to boot ☕️
          Matt Skeffington
          21:54 07 Feb 22
          Worked with Kevin in sales on the purchase of a pre-owned Supersport online, as they have been very hard to come by in Southern California. He and the entire Ducati Detroit team took the nerves of a remote transaction out of the equation. He and Morgan were very communicative through every step of the way and were willing to work with me on an equitable deal. Since I was having the bike shipped, I needed some help for the pickup and Kevin never batted an eye was more than happy to be there for that. Going to be happy with my Supersport for the next several years but highly recommend Ducati Detroit for anyone across the country, not just the Detroit area.
          Ann Cirner
          18:15 22 Jan 22
          Stopped in for a quick question regarding exhaust and ended up getting a very good education on what to do or not do...great group of guys willing to talk a woman🙂
          Phillip Smith
          17:12 12 Oct 21
          This is a changed review from my previous 1 star rating. I received a call from the service manager yesterday very shortly after I posted a negative review. After discussing the issues I was having , they have made an effort to resolve my issues and change my opinion of them. Also received a phone call and voice mail from the owner today which I hope to return shortly. Their reaching out to me and offers to make up for the problems I had with them are greatly appreciated.
          Zach Seigneurie
          23:56 20 Sep 21
          Special thank you to Charlie Knoll, Phaedra Brown and Joe Stowell. Thank you Phaedra for being super patient and informative on our calls; Thank you Joe for being transparent and honest during the diagnosis of my bike. Thank you Charlie for going above and beyond to solve a nightmare scenario for a customer. I will be referring more people based on the way business was handled today.
          M Szerlag
          19:34 31 Aug 21
          Stopped in to check the place out and get my eyeballs on their inventory potentially for an upgrade next year as well as pickup some merchandise. The staff were very nice and easy to talk to but I didn't want to take up too much of their time on this occasion.Very premium location, seemingly every model in their lineup was represented in their showroom. Looking forward to doing some damage to my bank account in there one day.
          D M
          21:18 26 Aug 21
          Super clean and up-scale environment. Really next level design for their showroom. Always stacked with awesome bikes and the staff helped pick out a Ducati onesie for our newborn.
          Brandon Halstead
          20:12 19 Aug 21
          Such great customer service. Their mechanics truly care about making sure your bike is ready to take out and enjoy!
          Kristen Angster
          16:33 30 Jul 21
          I’m sure they are amazing at selling bikes but they are also genuinely good people! My car broke down on Woodward right outside their shop and people were honking and rushing around me. It was really scary and I was afraid I was going to get hit. This team spotting what was happening and 10 of them ran out, stopped traffic and pushed me to safety in their parking lot. I am so grateful!
          Jason Dubya
          01:24 25 Jun 21
          Where do I start? How about the end... called me last week said repairs complete bike ready to leave, I show up a week later and the bike wasn't ready had to wait 45 minutes for them to roll it out.Prior to this they wrote me up a 1300 dollar estimate, 600 was for repairs the other 700 was time to write me a better estimate - place is a joke.Also once I told them I didn't want to pay them to write an estimate, the bill for repairs increased by 50% because they say they forgot to estimate the time to install the part then close the bike back up.
          Cassaundra Rosario
          13:51 29 May 21
          Perfect buying experience. Kevin made the whole process quick and easy. He was a pleasure to work with and was very knowledgeable.
          Eura Jung
          22:24 28 May 21
          I bought Monster 1200S a few months ago. It was a long distance online transaction. The salesperson's attitude and communication changed after he received my payment. He did not send me the documents for titling as he promised. I had to contact him a few more times to receive them. The same thing happened to the extra key and owner's manual as well. His way of communication was far from respectful, either. If you want the normal respect as a customer and do not want to damage your mental health, you need to avoid them, at least online transactions with them.
          James Graves
          12:56 18 May 21
          Recently bought a 2020 Ducati 797+ Monster. Andre and staff were polite, and very knowledgeable! They made the whole process smooth and easy. No hassle, no pressure, and they answered all of my questions. Would definitely recommend Ducati Detroit!
          Torin De Joy
          02:19 16 May 21
          Bought a used 2013 Panigale 1199 R from Ducati of Detroit & it’s been a great experience! I delt with the salesman Andre & he has been very polite, informative & helpful all through the purchase. Buying out of state like this is risky & gave me some apprehension. Andre helped so much & made sure everything went smoothly. Great dealership to deal with, I highly recommend!
          Andrew McMillan
          01:14 02 May 21
          I can't say enough great things about Ducati Detroit. I've owned 5 motorcycles, and this was by far the best buying experience I've ever had. How can a sales team make you feel happy about spending your money? From start to finish, they were incredibly friendly, professional, and interested in my needs as a buyer. They are remarkably generous with their time and display an expertise on not just Ducati but motorcycles in general, and they encourage a no-pressure atmosphere, which is really a breath of fresh air. I will ONLY be buying from them in the future. 10/10 service.
          matthew hall
          14:16 30 Mar 21
          The second I walked through the doors of Ducati Detroit, I was greeted like they knew me for years. Andre took care of me and got me the best deal I could walk out with. He made sure to check up on me after leaving and genuinely cared that I was happy. Andre and the rest of the team here are amazing and I will be a repeat customer!
          Cory C
          15:21 27 Mar 21
          Called in about a Desert sled. They didn’t have the model in stock but Kevin went out of his way to find one the same day. I’ve never dealt with a dealer that works that hard and fast for a customer. Kevin found the bike and got the deal done in less than a few hours. Could not be happier with my experience at Ducati Detroit. Thanks Kevin.
          Austin Cordray
          20:16 24 Mar 21
          Excellent service and a real pleasure to work with. Kevin went out of his way to communicate with me outside of normal business hours and made sure everything went smoothly. They were able to ship the bike to me in 3 days!
          Jundinoscar Custodio
          22:35 23 Mar 21
          I was in the market for buying a motorcycle then came across a listing that was actually my dream bike. I was forwarded to Kevin Callaway and he dealt with me in the most professional manner. Unfortunately due to unexpected circumstances, I had to cancel the bike purchase and Kevin took it like a champ! I’d recommend Kevin Callaway for your motorcycle needs.The next time I’ll purchase a motorcycle, will definitely hit up Kevin.
          Rook
          20:33 04 Mar 21
          Had a little bit of a disagreement with a particular listing price, sales and myself didn't have the ideal conversation but the owner of Ducati Detroit himself reached out to me immediately after reading my review and did an amazing job changing my opinion on the store, if the bikes were more in my price range I would defiantly be walking out with a Ducati.Amazing stuff Charlie
          Jandale Kristin
          14:08 23 Feb 21
          I have called 7 other Ducati store around my area here in Chicago to look for this particular Ducati AGV peak v5 helmet and Morgon Lynch was able to help me and sent me photos of the helmet via her personal cell and ship it to me. I’ve place the order on the phone Friday morning and I’ve received the helmet by early Monday morning.She’s very helpful, very detailed and very fast!I recommend this place. Great choices ! I’m about to buy/order a few outfits more!Thanks Morgon, You Made my Day!!!
          Brett Wittner
          21:51 18 Dec 20
          If you're a Ducati fan you have to stop by. They currently have two different generations of the Superleggera for sale. Wide variety other new Ducati. My favorite is the Desmodici RR on display. Such a historical motorcycle. Ask for Kevin he was extremely knowledgeable & no pressure!
          Michael Dvorin
          20:47 28 Nov 20
          I went in with my daughter because we have been looking for a Shoei RF - 1200 and had not been able to find anyplace with a selection of sizes. When we called up there they were friendly and helpful so we thought we would give it a shot. The salesmen who helped us was patient with my daughter and had more knowledge of helmets then anyone I have spoken to. He explained the differences between models, he took a measurement, he ordered a special graphic for her. I will be bringing my business back here again for sure.
          Joel Cockley
          19:22 23 Nov 20
          Amazing Ducati dealership! I drove from Ohio to purchase my new ducati from Ducati Detroit! Absolutely worth the drive. This dealership has it all! Outstanding customer service and extensive riding gear and parts! First Class experience purchasing my new Panigale V4 R! Staff are extremely knowledgeable, professional, and customer centered. I highly recommend this dealership!
          Swk K
          00:58 24 Oct 20
          In the need for SPEED? Ducati can help! Find your next ride here. Financing available as well. Excellent and friendly staff who communicate with you.
          Dwight Smith
          19:59 14 Oct 20
          What a great motorcycle dealership! First, the place is beautiful, and of course, Ducati. The people make it even better. The service department is top notch, and they go out if their way to take care of customers. Even if you don't ride, stop in and get a Ducati shirt.
          Michael Shoults
          07:17 29 Sep 20
          I've purchased 9 bikes in my life time and this is by far the best dealership I've dealt with. Charlie is a great guy to deal with so are the rest of the employees they treat you like a good friend here.
          William Brewer
          22:12 23 May 20
          Not very willing to give much at all to make a deal compared to other brand motorcycles. Finance deals not really competitive at all compared to what other brands of motorcycles offer. A couple very nice motorcycles. Just don't look to any kind good deal. Msrp is about what they want to get.
          J Gaines
          16:44 23 May 20
          I was riding by and seen all the bikes out. Decided to stop and look at a couple. Wasnt expecting such a warm welcome. The sales staff were not pushy. They seemed more than happy to help with my questions. Very good customer service.
          Mike C
          15:17 05 Apr 20
          Had a seamless and easy experience purchasing my dream bike at Ducati of Detroit. Charlie and his team went above and beyond to make my purchase hassle free while providing great communication and support throughout the process. Highly recommend!
          Ian Broekman
          16:12 26 Mar 20
          Charlie and the team at Ducati Detroit are top notch. A mechanical issue on my Monster left me stranded and Connor was there to pick the bike up in 15 minutes. I highly recommend purchasing a bike, servicing your Ducati, and interfacing with their team.
          Ali _Haidhar
          04:02 08 Feb 20
          This is the one and only Ducati dealership in the metro Detroit area. Good people here to help you get in to the new or used bike of your dreams. I purchased a Ducati cafe street racer a couple of years back and owned it for a while before having to get rid of it- mainly due to storage issues. The bike was amazing, stylish and moved quick. It was a head turner and I enjoyed driving it down the local streets of Royal Oak. I never owned prior to purchasing this vehicle but it was fairly easy to learn, I hopped right onto it and drove around the neighborhood after watching some YouTube videos. Definitely would recommend taking a course beforehand or getting a cheap used bike because I dropped it the first week. The Ducati service shop took care of my damage in a timely fashion and had me back on riding within a day or so. I purchase my helmet from here too, which they gave me a good deal for along with the bike.
          Saud Masud
          02:56 19 Jan 20
          I came all the way down from Toronto to look at the Ducati Streetfighter V4S launch and it was absolutely worth the drive! The launch was absolutely amazing! The dealership and the service is absolutely amazing! Well worth the 4+ hour long drive.
          Dustin Darke
          11:46 20 Sep 19
          I recently purchased a new bike from here and have now dealt with at least half the the staff & owner in a variety of transactions. I also used to have a M900 where I had some parts/service history here from a few years back. Charlie, Kevin, Morgan, Chris, and Connor have all been very helpful, proactive, and knowledgeable. I know there is additional staff to thank here for contributing to a well run organization- but haven’t met them yet! I’ve taken three days off work this week just to rack up some miles and it’s time to hit the road again.... Thanks everyone for the great bike and service!
          Jason Mulawa
          22:32 06 Aug 19
          Huge thanks to guys I’m proud to be friends with at Ducati Detroit. If anyone is looking for a bike, these guys are absolute professionals and I wouldn’t trust my bike to anyone else. The customer service is second to none! Come see Charlie, Connor, and Kevin and they will help you get that adrenaline fix you’re looking for!
          Jill Brueckheimer
          20:22 01 Aug 19
          My husband and I visited Ducati Detroit to explore purchasing a used Monster M696 to compliment our current bikes. Charlie Knoll was very knowledgeable and helpful. His encouragement to test ride distinctly different models gave us insight into several Ducati riding experiences. We ended up purchasing the 696, then returned to purchase a Scrambler as well. We used Charlie as a sounding board and with his feedback, decided to buy another Monster (instead of the Scrambler). My husbands ride home confirmed the new M797 was the right choice. We have a small issue with our M696 which Charlie willingly and quickly organized resolution. We are impressed with the energy and enthusiasm of all the employees of Ducati Detroit. They gave use a great purchase experience.
          Geoffrey Joseph
          02:14 28 Jul 19
          I have now purchased 3 motorcycles, a couple helmets,and some gear from Ducati Detroit over the last 2 and a half years. I truly believe that Charlie, Kevin, Connor and the rest of the Ducati Detroit staff are the best in the world. I have purchased motorcycles in the past, 4 wheelers, side by sides from many other dealerships and none of them hold a candle to the service, professionalism, and respect you get from the staff at Ducati Detroit. Everyone that works here treats you like family, this is the best dealership, service center, and staff in the world :). Thanks again to the entire team!!
          Matt Sachdeva
          19:37 10 Jul 19
          Charlie is awesome, this place is great. I will highly recommend this dealership for your motorcycle needs. I would suggest you to ignore the bad reviews and walk in yourself to experience the Italian miracle machine and wonderful management. There is no reason for this place to be not recommended highly. I have been shopping around but have found this place acing in all segments of customer service.
          Jerry Kottickal
          01:56 05 Jul 19
          Purchased a 2019 Monster 821. The entire process was so smooth. I worked with Charles, he was very patient and super knowledgeable about the motorcycle as well as the purchasing process. My whole paperwork process went very smooth. The entire staff was super warm and friendly. Even during the test drive they explained me all my questions and made me understand the technical aspects. The entire facility has class and some fancy motorcycles. They have a Desmosedicci RR, I mean that’s a motogp bike ! again, great experience. I would say even if you don’t have a endorsement, go to the shop enjoy the machines, talk with the staff... it will be a good experience!
          C. S887
          02:28 28 Jun 19
          Took time to help explain to me how to adjust my chain , every time I am there they follow up to see if I am still enjoying the bike. You guys are doing a great job and are basically the only dealership car or bike that I have a positive experience with
          Allen Brown
          12:56 26 Jun 19
          Pay attention to your paperwork folks...they will ‘pack’ you if you let them (sorry 650ib they got you!!) They live off their reputation as ‘the place to go’ for a ducati in the US. But in all honesty...you can and will get a better deal (like I did) from your local dealer. I got my dream bike just the way I wanted it, for the price I wanted...at Coleman Powersports.
          Anthony Hott
          21:37 12 Jun 19
          I bought a 2016 Panigale with 3k mi from Kevin at a steal and I love the bike. These guy are very friendly and also take care of anything you need. I have been having a little bit of trouble with my paperwork because I ordered it out of state and this is my first vehicle but Charles has been guiding me through this process since day one and has been very cooperative and patient with me even though they are very busy regularly. I will tell you that you'll know when their busy, but they are still very friendly and cooperative. I love my bike and I have already put about 5k miles on it ing about 2 months and it's great and still makes me smile. I have never had to wait long for someone to answer the phone and I can say these guys are better then every other dealership that I've been to because they are nice, they listen to what you say, they help with what you need help with, and they have great quality pre-owned bikes. I don't know about you but that's hard to come by we either get screwed or treated like garbage or even both like at Iron Pony but here, I don't see games, I see my next bike. I haven't been inside but I have had many interactions with them.
          Abhishek Pathri
          16:08 06 Jun 19
          Nice place for bike gear, would love to own a Ducati someday and Kevin is an asset to the company, great guy !
          Chris Knight
          03:07 21 May 19
          Charlie and his team of professionals continue to exceed their mission statement of delivering “a customer experience comparable to the products it sells…The best in the world.”I bought my 2nd Ducati in 2015, 3rd in 2016 and recently picked up the new Panigale V4 R, all from DD. Every time I walk in the shop I feel like family and that DD is it’s own unique brand that only Charlie and his team could bring to North America. A brand so unique and popular, they are sought out by many customers from around the world. If you want a Ducati, you are at the right place to get your own Ducati Detroit! Thanks Charlie, Kevin, Aleah and Connor, Ducati Detroit will always be my brand.
          Michael Yoksich
          17:12 28 Apr 19
          Kevin, Charlie and the team at Ducati Detroit made my purchase of a Ducati Monster 1200 S feel like an initiation into a private club. From my first contact to driving away from the dealership I felt as if my happiness was their ultimate goal. The attention to detail in every aspect of the motorcycle selection and proper setup was taken care of with expertise . I bought a new Jacket and helmet and they let me leave my old stuff in their back room till I could come back and pick it up. Unfortunately I left my keys to my company car in the Jacket and didn’t realize it till I was home. I left a message on their shop phone and got a text at 6:30 am Sunday. Charlie had run up to the shop got my keys and left them where I could find them. Sometimes you’ll be referred to as brother in conversations but these guys make that term real. I sell Cadillacs for a living and we survive on the ability to make a Cadillac purchase experience special. Ducati Detroit made my purchase experience truly amazing. If you have a passion for fine Italian Art visit Ducati Detroit
          yash kumar
          17:42 23 Apr 19
          I'd a annual service on my motorcycle couple of weeks ago. The people are friendly and especially Cornor in service is nice and very helpful.
          lucas hopper
          04:52 23 Apr 19
          First of all I Think everyone in the store are very friendly people, Charlie has helped me out and Connor in service was very helpful and honest. Having that being said, I think they are mostly there to make money. My first visit I test rode a few bikes. Which seemed to annoy them.. I was letting a bike warm up (1299) and One of the employees came out and kind of scolded me and said I shouldn't let it just sit and run. (even though it was a completely cold bike). My second visit I went in to buy some accessories. I chose my part and went to order the part. One of the employees went to the back and ended up finding the part I was looking for. AWESOME but after I left I looked at the bag which had a used sticker on it with a marked down price ( I was charged full price). The parts were slightly scratched and it had stock bolts inside which ended up not fitting and I had to use one of my own bolts.I think these guys judge based on your age and looks and try to pull what they can. Very well considering not going back here
          mike rafferty
          21:50 08 Apr 19
          Great place. From now on all my sport bikes come from here
          Veronica Altemus
          12:16 05 Apr 19
          Charlie Knoll and his team at Ducati Detroit made my purchasing experience fun, easy and informative. From the moment I walked into the dealership all the way through finalizing signatures, they were engaging and attentive. It is clear that they are passionate about motorcycles and growing the motorcycle community here in Detroit. He invited my friends and I to a ladies night that was so much fun, he helped arrange a test drive in Dallas while I was working to help confirm my choice, and in every way went above/beyond. Charlie answered every question I threw his way over the course of this process, and boy did I ask a lot! The only surprise thrown my way during the process was an unveiling of my gorgeous 2019 x diavel s. (Pretty sure the prettiest xdiavel in Michigan.)Kudos to an amazing team - from the ladies at the front desk, to the mechanics in service and of course Charlie and Kevin. There is no doubt in my mind, the rest of my Ducati's will come from Charlie and the Ducati Detroit team.
          Todd Sorgatz
          15:47 09 Feb 19
          Ducati Detroit sets the gold standard for motorcycle dealerships. Customers are made to feel like much more than customers...more like a part of the Ducati family. Problems sometimes happen with anything mechanical but they are handled with a speed and professionalism. This dealership is a game changer...I only wish my car dealer was half as good.
          Claire Meeks
          00:20 24 Jan 19
          Beautiful store, friendly associates, emphasis on sales less inventory for chemicals, parts, ect, saw aftermarket parts on bikes off the floor if you are looking for that great.Edit: I thought your store was awesome! Like you said, I got a tee shirt. I want my reviews to be helpful. If someone was looking to buy a bike then I would say for sure that's the place. If they wanted materials for their own maintenance based on space allotment I would say probably low selection Nothing wrong with that!
          Matthew Lewis
          15:18 10 Jan 19
          Had an awesome experience with Charlie Knoll and his team at Ducati Detroit. Couldn't be happier with the purchase and help that I received. From the thorough overview and information of the motorcycle itself, all the way down to the fair trade-in price and help with finding an insurer. Another thing I want to add, is this was quite possibly the quickest financing and paperwork scenario I've ever been in and that, in itself, is amazing. I will be back to purchase another bike in the near future!! Please do not hesitate visiting this dealership, the second you go in you are greeted with a friendly welcome. Ducati Detroit knows what they are doing!!!
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