All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving an email confirmation for your order. You will receive a second email notification when your order has shipped. Order processing and shipping times may be affected by, but are not limited to, unforeseen circumstances, weather, power outages, etc.
All orders are processed using a simple flat rate of $15 to anywhere in the United States, and $100 for outside of the United States. Some exceptions apply and will be handled on a case-by-base basis.
No local delivery options are available. Please visit us in store.
Please do not use the Ducati Detroit online store for in-store pickups. Quantities for items are regularly updated and ought be indicative of quantities on hand in-store. Please visit us in store.
All international orders are processed using a simple flat rate of $100. However, orders may be cancelled or rejected if the situation does not make fiscal sense. For example, sending a large, full exhaust system outside of the US may simply be too expensive, and thus the order may be rejected.
When your order has shipped, you will receive an email notification from Ducati Detroit. Please allow 48 hours for tracking information to become available, at which time you will receive a second email notification.
If you haven’t received your order within 10 business days, please contact us at DucatiParts@DucatiDetroit.com, or call 248.792.8999.
Shipping to P.O. Boxes:
Ducati Detroit does not ship to P.O. boxes. Please ensure you are only shipping to a residential or commercial address.
Refunds, Returns, and Exchanges:
Please click here for the Ducati Detroit Refund Policy.